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To improve the quality of care, we will hold a training day for the entire team on 6 July. On that day we can only be reached on the emergency number for acute cases. We apologize for any inconvenience.

When to contact

Relex® SMILE

What is normal (first 3-4 days)?
  • Slight stabbing pain / grain of sand for the first 6 hours
  • Want to keep the eyelids closed for the first 6 hours
  • First week of photosensitivity
  • First week slight headache / general malaise
  • Not being able to look at the screen (closely) well in the first week
  • First 3 months dry eyes feeling
When to call?
  • Pressing / stabbing pain
  • A sharp drop in visibility
  • redness

TransPRK

What is normal (first 3-4 days)?
  • A lot of pain in the eye / eyes for the first 3-4 days
  • Swollen eyelids for the first 3-4 days
  • Can't stand light for the first week
  • First week mild headache / general malaise
  • Bad vision for the first week
  • First 3 months dry eyes feeling
When to call?
  • The development of a white spot (infection) in the center of the eye.
  • With increasing redness
  • In case of a lot of (persistent) pain after removing the bandage lens

IntraLASIK

What is normal (first 3-4 days)?
  • Eye pain for the first 6 hours
  • Can't tolerate sun / light well for the first week
  • First week mild headache / general malaise
  • Not being able to look at the screen (closely) well in the first week
  • First 3 months Dry eyes feeling
When to call
  • In case of a lot of (persistent) pain for more than 6 hours after the treatment
  • Strong drop in visibility
  • With increasing redness
  • If you have been in the eye within the first week after treatment and you have a lot of pain and reduced visual acuity afterwards.

Lens replacement

What is normal (first 3-4 days)?
  • First 6 hours Eye irritation, sand grain feeling
  • First week mild headache / general malaise
  • First week of photosensitivity
  • Less good vision in the dark for the first 3 months
  • First 3 months Dry eyes feeling
When to call
  • In case of nausea, headache (eye pain)
  • Sudden sharp drop in visibility
  • With increasing redness
  • Persistent flashes of light for more than 10 minutes

ICL / IPCL (Extra Lens)

What is normal (first 3-4 days)?
  • First 6 hours Irritation to the eye, sand grain sensation
  • First week Mild headache/ general malaise
  • First week of light sensitivity
  • First 3 months of reduced vision in the dark
  • First 3 months dry eye feeling
When to call?
  • Sharp decline in vision
  • With increasing redness
  • Persistent light flashes longer than 10 minutes
  • Nausea

Contact in acute situations

The vast majority of people recover quickly and well from laser eye surgery, extra lens implantation or lens replacement. If the recovery does not go as expected, it is important that you tell us in time.

Many complaints after a treatment are caused by dry eyes (disrupted tear film). If something occurs that we have not described on this page, we recommend that you first drip with artificial tears every 15 minutes for 4 hours.

Below is an overview of when you should contact us earlier.

Visus Emergency Care Line

This number is only intended for urgent ophthalmic complaints the first days after your treatment at Visus eye clinic. Unfortunately, this number cannot help you with (repeat) recipes.

For the best care in the first 24 hours  we recommend that you contact us directly via the VISUS Emergency Care Line in an emergency.

Make sure you have Caller ID turned on so we can call you back if necessary.

Of course you can always contact your GP.

Spoedzorglijn: 010- 25 35 259