Quality guarantee

Excellent quality, superior expertise, decades of experience and attention to safety

We want the very best results for our patients. We can only achieve this by continuously focusing on quality and safety in our clinic. In addition to the fact that we offer you a very good laser eye treatment, we think it is important that you feel at home. If you feel comfortable, it has a beneficial effect on the entire process.

Visus Eye Clinic Quality Surveys

As part of the improvement of the quality of care provided by Visus Eye Clinic, it is possible that you, as a patient, will be approached by e-mail and/or in writing for quality surveys before and/or after treatment. Bosgra Research carries out this survey on behalf of Visus Eye Clinic and is an ISO 20252 certified agency for care research. They handle your patient data with the utmost care and adhere to the law and to the extra-legal requirements of Zorginstituut Nederland, Zorgverzekeraars Nederland and the Authority for the Protection of Personal Data. This is guaranteed by the ISO 20252:2019 certification, the ISO standard for research agencies worldwide with a very strict privacy and information security section. Only the data strictly required for the investigation will be used. More information about your privacy: www.bosgraonderzoek.nl/overons/privacy/

If you object to participating in these quality surveys, please let our front desk staff know.

Questions from patients
If you have questions about the survey, please contact klantenservice@bosgraonderzoek.nl or visit https://www.bosgraonderzoek.nl/contact/veelgesteldevragen